6.9 The pack cannot be reintroduced. It was supplied at another location. OR The pack cannot be reactivated. It was decommissioned at another location.
| Exception message | Explanation | Return code (FiMVS) |
|---|---|---|
|
The pack cannot be reintroduced. It was supplied at another location. OR The pack cannot be reactivated. It was decommissioned at another location. |
The user attempted to reactivate a pack that has been decommissioned by a different location. Undo can only be executed by the same location (e.g. the same pharmacy) which performed the initial transaction. | 51420201, 51420300, 51420400, 51420500, 51420600, 51420700, 51420900 |
A complete list of all return / alert codes beginning with 5142 with their descriptions can be found in this document on FiMVO website.
Root cause of the error:
- Another user has performed the original transaction (e.g. another pharmacy).
| Actor | Error handling procedure |
|---|---|
|
Pharmacy/ Hospital pharmacy/ Dispensary/ Wholesaler |
This exception means that another user has performed the original transaction (e.g. another pharmacy). FiMVO can check the pack audit trail (nmvs@fimvo.fi) if needed. The root cause for this error must always be investigated before the pack is dispensed. If falsification is not suspected, the pack can be dispensed to the patient. |
| MAH / OBP |
If the pharmacy / wholesaler contacts the MAH/OBP, FiMVO can be asked to review the pack audit trail (nmvs@fimvo.fi). |